Returns & Exchanges
At Shop All, we want you to love every piece for your home, which is why we offer a 30-day return window for items in their original condition. Whether a rug doesn't fit or a vase isn't the right shade, we are here to help you find the perfect match.
Return Process
- 1.Initiate Your Request
Log into your Shop All account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the items back in their original packaging, ensuring all protective inserts are included to prevent damage to delicate home decor during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture or decor, your refund will be processed back to your original payment method within 5-7 business days.